Privacy & Policy

Introduction

Welcome to Dalfa Solutions Pvt. Ltd. (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal information.

Information We Collect

We collect personal information when you interact with our website or use our services. This information may include:

1. Personal Identifiers: Name, email address, phone number, and other contact information.
2. Device Information: Information about the device you use to access our website, including the type of device, operating system, and browser.
3. Usage Data: Information about how you use our website, including pages visited, time spent on pages, and other usage statistics.
4. Location Data: Information about your location when using our website, if you have enabled location services on your device.
5. Payment Information: Information related to transactions conducted on our website, including payment method details and billing information.

How We Use Your Information

We use your personal information to:

1. Provide and improve our services.
2. Process transactions and send you related information, including purchase confirmations and invoices.
3. Communicate with you, including responding to your inquiries and sending updates about our services.
4. Personalize your experience on our website.
5. Monitor and analyze usage and trends to improve our website and services.
6. Ensure the security of our website and services.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including:

1. The right to access the personal information we hold about you.
2. The right to request that we correct or update your personal information.
3. The right to request that we delete your personal information.
4. The right to object to or restrict the processing of your personal information.
5. The right to withdraw your consent at any time, where we rely on your consent to process your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Dalfa Solutions Pvt. Ltd.
Chovar, Kirtipur – 06, Kathmandu, Nepal
info@dalfasolutions.com
+977-98512-128-25

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date at the top of this page.

Effective Date: July 15, 2024